Last modified: 2022.12.06
Article 1 (Purpose)
The purpose of these terms and conditions is to stipulate rights, obligations and responsibilities, and other necessary matters between the company and the user organization and individuals in relation to the use of all services related to “CityLove” provided by ZamongStudio (the “Company”). to do. You must read, understand, and agree to these terms and conditions before using “CityLove”.
Article 2 (Definition of Terms)
The definitions of terms used in these terms and conditions are as follows.
1) “Service” means all services that allow the use of the functions of the application through the “CityLove” application provided by the “Company”.
2) “Contents” refers to codes, characters, voices, sounds, images, or videos used in information and communications networks in accordance with Article 2, Paragraph 1, Paragraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. As data or information, it refers to something produced or processed in an electronic form to increase the utility in its preservation and use.
3) “Users” refer to members and non-members who access the “Company” app and use the “contents” and other services provided by the “Company” in accordance with these terms and conditions.
4) "Member" means all users who have concluded a service use contract with the company and use the services provided by the company.
5) "Non-member" refers to a person who is not a "member" and uses the services provided by the "company".
6) "ID" refers to a combination of letters or numbers arbitrarily created by the company for identification of "members" and service use.
7) “Password” refers to a combination of letters or numbers set by the “member” to confirm that the “member” is a “member” that matches the “id” and to protect the confidentiality.
8) “Paid service” means various online digital contents and other services provided by the company for a fee.
9) “Item” refers to all paid or free contents (Clover, coupon, etc.) produced digitally in relation to the provision of services by the company.
10) “Activity name” means your name shown to other users after signing up for the service.
11) “Profile” refers to self-introduction information created or selected by the user.
Article 3 (Effect and Amendment of Terms and Conditions)
1) These terms and conditions are premised on agreeing to and complying with the terms and conditions from the time the user accesses and uses the mobile app to use the service.
2) The company publishes these terms and conditions on the membership registration screen and ‘My Profile’ menu.
3) These terms and conditions assume that the user agrees to all services developed by the company or provided through cooperation contracts with other companies.
4) When non-members use the service, they are deemed to have agreed to these terms and conditions.
5) The company violates related laws when it is determined that it is necessary to change the terms and conditions due to the application of new services, improvement and maintenance of the security system, the implementation of corrective orders by public institutions such as the government, or other important reasons for the company's business You may revise these terms and conditions to the extent that you do not do so.
6) If the company revises these terms and conditions, it will be announced 7 days before the application of the terms and conditions by posting them on the ‘My Profile’ of the service.
7) If the user does not agree to the application of the revised terms and conditions, the user may withdraw from membership until the day before the application of the revised terms and conditions. If the user does not take such action, the user agrees to the application of the revised terms.
Article 4 (Protection of Personal Information, etc.)
1) The company strives to protect users' personal information in accordance with the relevant laws and regulations. For the protection and use of personal information, the relevant laws and the company's privacy policy apply.
2) In accordance with the company's privacy policy, the user agrees to the collection and use of the company's information. The company may need to provide communications, including service-related notices and messages on administrative matters. This is considered part of the Service and your “CityLove” account, and you cannot unsubscribe from them.
3) When the company notifies a large number of users, it may be replaced by individual notification by posting it on notices, etc.
4) If the user does not express his/her intention within 30 days, it is deemed to have agreed to the notification.
Article 5 (Withdrawal and change of customer information)
1) When a member wishes to cancel the service, the user may withdraw through the withdrawal function of the service. You can tell by checking.
2) Requests for withdrawal through the member's inquiry window will not be processed.
3) If the information provided at the time of membership application is changed, the member must revise it online and notify the company of the change.
4) If a member does not log in to this service for one year, membership may be forfeited without consent.
5) If the user fails to take the member cancellation action in the preceding paragraph due to circumstances that the user cannot be held responsible for (the situation of not accessing the service during the notice period regarding the revised terms and conditions does not fall under the 'non-responsible circumstances'), such circumstances You can take action to withdraw from membership as soon as the 'non-responsible circumstance' disappears.
6) If a user is blocked due to a prohibited act (refer to Article 9), the following information is permanently retained to prevent re-registration.
6.1) Data to be permanently preserved in case of prohibited acts by users
- Report-related data
7) The company does not take any responsibility for any damage caused by paragraphs 1 to the preceding paragraph.
Article 6 (Customer ID Management)
1) The service provides the user's phone number login through Firebase.
2) Phone numbers are used to identify users.
3) If a user has a plan to change their phone number, they must withdraw from their account in advance before changing their phone number.
4) The company does not take any responsibility for damages caused by phone number changes.
Article 7 (Publication and Dissemination of Advertisements)
1) In order to provide the service, the company may include advertisements that are targeted based on inquiries and other information raised on the contents of the service, and the type and scope of advertisements may be changed.
2) The company may publish advertisements using the user's usage records.
3) If a member agrees to receive advertising information, the company may use the member's contact information and send advertising information through the service internal notification means, and is not responsible for any damage caused by this.
4) In exchange for accessing and making the Service available, you agree that the Company, third party providers, and partners may place advertisements on the Service or related content, etc. (regardless of whether provided by you or by Thai users)
Article 8 (User Use and Content)
1) You are responsible for your use of the service, its content, and its consequences. Other users who use this service may also view the actions you use and the content you post, and may be viewed through third-party services and websites.
2) By using this service or posting content, you agree to review and abide by our usage guidelines, and you must provide only content that is not inconvenient to share with others
3) All rights and ownership of the content belong to the user, and the company cannot monitor or manage the content posted through this service at all times, and cannot be held responsible for such content. Use of content posted through or obtained through this service is at the user's risk.
4) The company does not confirm, endorse, represent or warrant the completeness, truthfulness, accuracy or reliability of content or communications posted through this service, nor does it support any opinions expressed through this service.
5) We may add, modify, or remove features or functions and suspend or discontinue the service at any time without prior notice, and may stop providing services to you or reduce or modify functions at any time.
6) The company is not responsible for any damage caused by paragraphs 1 to the preceding paragraph.
Article 9 (Prohibited Acts)
1) If the contents of the user's content or the user's activity name fall under any of the following subparagraphs, the company may temporarily block access to the content or take measures to permanently delete it, and the "company" You may limit and withdraw your right to use the “Services”, entitlements, benefits, and withdrawals.
1.1) Acts of deception, infringement or sharing of personal information or account
- In case of creating false, omission, error, or theft of personal information
- In the case of defaming others by slandering, violating privacy, or slandering others
- In case of infringing other rights such as copyright
- When collecting, storing, disclosing, or using other people's personal information or accounts
1.2) Interfering with work- When using the service in an unauthorized way or criticizing the company
- In the case of including criticism / criticism of the company in the content
- In case of forming negative public opinion about the service
- When forming public opinion about the service
- In case of infringing on all property of the company
- Content that causes religious or political disputes, and if it is judged that such disputes will interfere with or interfere with the company's business
- Acts of using, altering, deleting, or leaking information inside the service without permission
- In the case of accessing and using the service system in an unauthorized manner (data containing software viruses and other computer codes, files, and programs designed to interfere with or destroy the normal operation of computer software, hardware, and telecommunications equipment) post or send)
1.3) Others
- In the case of distributing information, sentences, figures, etc. that violate public order and morals, such as pornography (including articles with inferred lewd content), profanity, violence, etc.
- If it is judged to be related to a criminal act
- When creating and using multiple accounts
- In case of violating the purpose by posting unnecessary or unauthorized advertisements or promotional materials
- If the profile contains content that leads to other SNS
- When writing a profile that includes content such as meetings and phone calls
- If you include excessive personal information in your profile
- If you ask for or include other people's personal information in your profile
- In the case of interfering with service operation due to false report, etc.
- If the profile contains content that is judged to be an act of deceiving or pointing out the service and other users
- In the case of writing content related to various social conflicts such as gender, religion, politics, etc. in the profile
- If you have written content in your profile that may cause discomfort to other users
- In other cases, if it is judged that the user is inconsistent with the purpose and culture of the service
2) The company does not take any responsibility for any damage caused by the preceding paragraphs 1 through the preceding paragraph, and may limit, suspend, or lose the user's activity, and the user is responsible for compensating for all damages caused by reasons attributable to the user.
Article 10 (Definition of Paid Service Use)
1) The service provided to users includes the act of purchasing and using the service for free or paid payment through “CityLove” according to the company’s policy or according to the user’s choice, and uses a separate authentication method set by the company After registering as a member, you can use the service for free or for a fee.
2) “Paid service” refers to digital content and other services and functions provided by users for a fee, and “Clover” is a payment method that allows members to use paid services. Members can purchase 'Clover' for a fee and recharge it, and can purchase or use the services provided by the company.
3) ‘Clover’ is non-transferable to other people or other accounts, and in the event of membership withdrawal or account deletion, ‘Clover’ linked to the account is automatically destroyed and cannot be restored. (Even if re-registration is not possible) Users who have obtained inappropriate methods may not only limit the use of the service, but may also collect ‘Clover’ and service benefits without further notice.
4) If a member violates the obligations of Article 9 (Prohibited Acts), such as name, personal information theft, provision and operation of illegal programs, obscenity, and profanity, use of 'Clover' or other services is restricted 'Clover' can be withdrawn without prior notice.
5) The use of paid services by minors requires prior consent from a legal representative, such as a person with parental authority. If the 'Clover' is charged without the consent of the legal representative such as the person with parental authority, the legal representative such as the person with parental authority may cancel the act after expressing his/her intention to the company. In the case of charging or using the service, the legal representative, such as the person with parental authority, agrees that it cannot be canceled.
6) 'Clover' and service benefits provided through advertisement clicks, viewings, partnerships and event participation are absolutely non-refundable and non-refundable.
7) If a member intends to cancel the purchase, he or she may request cancellation of the purchase within 7 days from the purchase completion date. (Cancellation of payment through Play Store or App Store)
8) You can cancel your purchase only through the place of purchase (Google Play Store or Apple App Store), except for the error that ‘Clover’ is not paid after payment. We do not accept purchase cancellation requests via email. Upon completion of the refund, the canceled 'Clover' and related services and benefits will be withdrawn or deleted, and if the 'Clover' is partially exhausted before the refund, the use of the service will be restricted.
9) If normal payment or 'Clover' payment is not made due to reasons attributable to the company, such as service failure or error, within 30 days from the time of purchase, apply for correction and, if accepted, cancel payment, refund or take normal payment action there is. (Proof of payment required)
10) The company may manage, regulate, modify, or remove the name, price policy and details related to “service” and paid products and “Clover” without prior notice. The company assumes no responsibility for the exercise of these rights.
Article 11 (Exemption clause)
1) The company is responsible for national emergencies such as wars and accidents, natural disasters, suspension of service provision of key telecommunication service providers, interruption of power supply from KEPCO, intrusion of hackers, computer viruses, flooding of service use, and other similar circumstances. In the event that the service cannot be provided due to force majeure such as the inability to operate, the company does not bear any responsibility in relation to the use of the provided service.
2) The company does not bear any responsibility for damages caused by reasons attributable to the user.
3) The company is not obligated to intervene in disputes between users or between users and affiliates or third parties through the service as a medium, and is not responsible for compensating for damage caused by this.
Article 12 (Restriction and Suspension of Service Use)
1) The company may restrict or suspend the member's use of the service in the event of any of the following reasons.
1.1) When a member intentionally or grossly negligently interferes with the operation of the company service
1.2) In case of unavoidable circumstances due to service facility inspection, repair or construction
1.3) In case the telecommunication service is suspended by the key telecommunication service provider stipulated in the Telecommunications Business Act
1.4) When there is an obstacle to the use of the service due to a national emergency, a failure of the service facility, or congestion of the service use
1.5) If the company determines that it is difficult to continue providing services for other reasons
Article 13 (Intellectual Property Rights, etc.)
1) Through these terms and conditions, the company grants only the right to use the service to the user, and the ownership and intellectual property rights for the service prepared and provided by the company belong to the company. However, the ownership and intellectual property rights for the services provided by the affiliate through the partnership with the company among the services belong to the affiliate.
2) Users shall not use the services provided by the company by duplicating, transmitting, publishing, distributing, broadcasting, or other methods for commercial purposes without the prior consent of the company, or allowing a third party to use them.
3) The right and responsibility for the postings and materials posted by the user on the service rest with the posting user. The company has the right to publish the profile, posts, and materials posted by the user within the service, and does not use it for commercial purposes without the consent of the posted user.
4) “Company” has the right to modify or delete posts that contain content that violates the obligations of Article 9.
Article 14 (Jurisdiction and Governing Law)
1) For litigation regarding disputes between the “Company” and “Users”, the court having jurisdiction over the location of the company’s headquarters shall be the competent court. However, if the address or residence of the user is not clear at the time of filing, or if the user resides in a foreign country, the complaint shall be submitted to the competent court under the Civil Procedure Act.
2) Korean law applies to lawsuits filed between the “company” and “users”.
Article 15 (Suspension of Service)
1) The company may suspend or completely suspend the service in the event of any of the following reasons.
1.1) In case of maintenance, inspection, replacement and breakdown of information and communication facilities such as computers
1.2) In case of interruption of communication, etc.
1.3) When replacing with a new service
1.4) In case of other reasons that the company deems appropriate to suspend or completely suspend the service
Article 16 (Others)
1) If there is a disagreement in the interpretation of matters not stipulated in these Terms and Conditions, the general customs will be followed.
2) Notwithstanding these terms and conditions, if there are other terms and conditions or other guidelines during service use, the contents of these terms and conditions take precedence.
[Additional Provisions] These terms and conditions take effect 7 days after the last modification date, and before that, the previous terms and conditions will take effect.